Professional Program in
Airport Ground
Staff
Andheri & Thane
This 12-month Master Program will benefit students by helping them understand various aspects of the tourism industry.
- Expert Trainers
- Placement Opportunities
- Personality Development
- Resume Writing
- Mock Interview Sessions
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Why Columbus Academy?
Columbus Academy is a leading Travel & Tourism Institute in Mumbai, offering industry-focused travel and tourism courses designed to prepare students for successful careers in the travel, tourism, and hospitality industry. Our programs combine practical training with expert guidance in travel and tourism management, travel planning, customer service, and hospitality operations. Whether you're looking for tourism courses after 12th or a diploma in travel and tourism, Columbus Academy provides career-oriented education, hands-on learning, and dedicated placement assistance to help you become job-ready for the global tourism industry.
Industry-Focused
Programs
Expert Faculty
& Hands-on Training
Placement
Assistance
Diverse Career
Opportunities
Course Highlights
If you aspire to build a rewarding career in the aviation industry, the Professional Program in Airport Ground Staff is the ideal choice. This comprehensive 12-month program equips you with the practical skills, industry knowledge, and professional expertise required to excel in airport ground operations, passenger services, baggage handling, airport safety, and customer service. Combined with placement assistance, it prepares you to confidently launch a successful career in the fast-paced aviation sector.
Career Opportunities After Completing the Professional Program in Airport Ground Staff
The aviation industry offers a wide range of exciting career opportunities for skilled airport ground staff professionals. After successfully completing the Professional Program in Airport Ground Staff, you can pursue roles such as:
- Passenger Service Agent: Assist passengers with check-in, boarding, baggage services, and travel-related queries to ensure a smooth airport experience.
- Ramp Agent: Handle aircraft loading and unloading, baggage movement, aircraft servicing, and ramp operations while maintaining safety standards.
- Ticketing Executive: Manage ticket reservations, flight bookings, fare calculations, and passenger documentation with accuracy.
- Customer Service Executive: Deliver exceptional customer support by resolving passenger inquiries and ensuring a positive travel experience.
- Airport Operations Coordinator: Coordinate daily airport activities, monitor operational efficiency, and ensure compliance with safety and security procedures.
- Cargo Handling Agent: Manage cargo acceptance, documentation, loading, unloading, and safe transportation of freight.
By completing the Professional Program in Airport Ground Staff, you'll develop practical skills and industry knowledge in airport operations, passenger handling, ticketing, baggage management, cargo services, and customer service.
Combined with placement assistance, this program provides a strong foundation for building a successful career in the rapidly growing aviation industry.
Industry
Aligned
Curriculum
Global
Career
Opportunites
Course Syllabus
The Professional Program in Airport Ground Staff offers a comprehensive education in airport operations and customer service within the aviation industry. Students will develop a strong foundation in essential industry principles and best practices, focusing on critical areas such as passenger handling, grooming, and ticketing.
The curriculum emphasizes practical skills, preparing students for various roles in airport ground services. By integrating theoretical knowledge with hands-on training, the program equips graduates with the expertise needed to excel in a fast-paced and evolving aviation environment.
- Introduction to Aviation Industry
- Aircrafts & Airports
- Airport Operations
- Customer Service in Aviation Industry
- Passenger Handling
- Grooming Sessions
- Airline Ticketing Training (CRS)
Get Job Assistance by enrolling in Master Program in Travel & Tourism Management
- Job Assistance
- Top Recruiting Companies
Meet Our Faculty Team
Mr. Chandrashekar Tripathi
Founder & Director
Mrs. Sulbha
Tripathi
Co-Founder & Director
Mr. Pratap
Ramgiri
Sr. Faculty
Mr. Ajit
Gawandi
Sr. Faculty
Academy Advantages
Classroom
Study Tours
World-class training facilities
Events and Exhibitions
Placement Assistance
Student Placements
2026-27
Our students placed with leading opportunities across the travel and tourism industry.
Students Placed in Companies
Hear from Our Graduates: Transformative Experiences and Success Stories
Students Testimonial
FAQs
The Centres are located in Andheri & Thane.
The program is designed to be completed over a comprehensive 12-month period.
This program is aimed at aspiring professionals looking to build a successful career in the travel and tourism industry.
The Indian tourism industry is projected to grow significantly, contributing ₹28.49 lakh crore (US$440 billion) by 2027, creating numerous opportunities for graduates.
The academy features state-of-the-art training facilities, and dedicated sessions led by industry experts, and has a strong track record with over 4,500 placements and 5,000 satisfied students.
